Aftersales

As part of Baxi Group our aftersales service is provided by heateam - the service division of Baxi Group. Offering free support to customers during the initial warranty period, heateam also offers a range of services for out of warranty appliances. We have over 250 engineers covering all areas of the UK who can provide a local response.

If you have any questions, our experienced technical support team, which consists of engineers with a wealth of both theoretical and practical experience, will be on hand to assist.

If you require a service call you can reach heateam on 0844 871 1533 or to contact our technical support team call 0191 427 0777.